There are various types of claims you can make.
Surrender is the sum of money Old Mutual would pay you in the event you voluntarily terminate your policy before its maturity or the insured event occurs.
Please note that there is always a fixed charge on surrender, however the percentage charge will only apply in the first 2 years of the 5 year plan and first 4 years of the 10 year plan.
You can apply for the cash value of your Savings Plan when the policy reaches its maturity date.
To process this claim, please submit a fully completed end of term claim form, proof of the policyholder’s identity, proof of the address of policyholder and proof of policyholder’s bank details.
Death claims may arise under the Savings Plan and Family Plan. The following are required to process this claim:
Claims are payable in 72 hours on receipt of an Executable Discharge Voucher (EDV).