Get the help
you needWe are available to assist you should you have any questions or
require assistance. Here is how to contact us.

Get in touch with us

Our dedicated customer service team is available and ready to help should you require assistance navigating through a product, form, or service.

Call us on +234 1 7005707 or email us at customercare@oldmutualnigeria.com to connect with us.A woman looking estatically at her phoneHow do I make premium payments?
  • Direct debit
  • Check off
  • Standing order
  • Cheque
  • Direct bank deposit

There are various payment options you can use to make your contributions. These are:

A man sitting in a truck giving a thumbs upVisit our nearest offices

Here you will find the address to our offices and contact details.

Old Mutual General Insurance

3rd Floor Post Square Building,
1-3 Ologun Agbaje Street,
off Adeola Odeku
Victoria Island,
Lagos,
Nigeria.

Tel: +234 1 271 9393
Customer care line: +234 1 700 5707

Three young colleagues looking at a laptop screenOld Mutual Port Harcourt Office

1st Floor, Ecobank Building,
P.O BOX 333 Trans-Amadi Industrial Lay-out,
Port-Harcourt,
Rivers State.

Tel: +234 1 271 9393
Customer care line: +234 1 700 5707

A man talking on his cellphone while looking at his watchOld Mutual Ikeja Office

Ikeja Office,
P.O. BOX 3rd floor, 74,
Allen Avenue,
Ikeja,
Lagos.

Tel: +234 1 271 9393
Customer care line: +234 1 700 5707

A man sitting behind a desk looking at his laptop while talking on his phoneOld Mutual Abuja Office

Plot 1288,
Julius Nyere Street,
Asokoro,
Abuja.

Tel: +234 1 271 9393
Customer care line: +234 1 700 5707

A young man sitting behind a desk with his hands openOld Mutual Nigeria Life Assurance

2nd Floor, Post Square Building,
1-3 Ologun Agbaje Street,
off Adeola Odeku
Victoria Island,
Lagos.
Nigeria

Tel: +234 1 271 9393
Customer care line: +234 1 700 5707

A man and a woman sitting at a coffee table having a conversationOld Mutual Ibadan & Lagos Office

49B, Idi-Ape, Iwo Road,
Ibadan, Oyo State.
Tel: +234 1 271 9393

Old Mutual Lagos Office

Email: customercare@oldmutualnigeria.com
Website: www.oldmutual.com.ng
Customer care line: +234 1 700 5707

A man smiling talking on his cell phoneLearn more about how to make a claim.

    Our claims procedure is detailed in our policy document. But also, we handle claims on a case by case basis and advise according to the class of loss or damage.

    1. Driving license
    2. Police abstract
    3. Completed claim form

    On average, General Insurance claims take 7 working days to settle.